Rose-A
Moderator

Other questions

Thanks for joining this thread, JoAnnARS. Let's get your customer: job expense refunded in QuickBooks Desktop.

 

We can use the Create Credit Memos/Refunds option to compensate the customer: job's debit card. Here's how:

 

  1. Click Customers at the top menu bar and choose to Create Credit Memos/Refunds.
  2. Choose the Customer: Job name and enter the necessary information.
  3. On the upper-right, click Use credit to give refund.
  4. Select Debit Card to issue the refund.
  5. Hit OK.

 

We can go through this article: Give your customer a credit or refund in QuickBooks Desktop for Windows. This will provide us with more ways in handling credits and refunds in QuickBooks.

 

In case we're refunding a credit card, the following write-up might come in handy: Void or refund customer payments in QuickBooks Desktop. We can find more information regarding how many days the customer gets their money back.

 

Feel free to let me know if you still need help with the refunding process. I'm always here to keep helping, JoAnnARS.