I seem unable to add a sub-customer to a reconciled deposit that has a customer. I edit the deposit to change the customer field to include the sub-customer (which was left out by mistake). I hit save and I'm warned the transaction has been reconciled. I elect to save the transaction anyway by hitting 'yes'. Quickbooks returns with the deposit seemingly edited (i.e. no errors and the info seems to 'refresh'), but there is still only the customer name (no sub). My only theory as to why this happens is that the subcustomer "opening balance as of" date is after the deposit date. Or, that the deposit is reconciled, but it lets me edit everythign else on the deposit if I want and just warns me that I'm doing so. But, this is just me grasping for straws as to why this is happening. I can not edit the sub-customer 'as of' date to anything prior to today's date, so I can't test whether that would solve the problem. I am the account admininstrator. Help. We've been trying to solve this various ways for a while now.
Thanks.
Best,
Brady
