americancomputerenterprises
Level 1

intuit data protect

Intuit Data Protect Screen.png

My customer has Intuit Data Protect and it works without any problems. The only issue is when the computer is turned on or restarted she gets a message box saying, “Intuit Data Protect – Action Required”. She must click on OK each time. I set the compatibility to run as an administrator and this prevents the message from appearing. However, Intuit Data Protect does not run. There is no password for her account and the administrator account.

How can this be solved so IDP runs without having to click on OK? This is Windows 10 with all the current updates.

Thanks.