My company is having the same exact issue and it's crazy to me that this continues to be an unsolved issue for several YEARS now. My company manages 20 separate company files between two users on separate computers. Our QB files are stored on a shared network that also utilizes SQL for critically necessary programs.
We recently upgraded to QuickBooks 2022 Accountant Desktop from the 2019 version. And right before we upgraded, I noticed that I was getting the "Unable to Save To Do due to schema changes. Please try creating a new company file." error message. However, at the time, I assumed it had something to do with the fact that support for the 2019 version was no longer available (as of May 31, 2022). So I didn't worry too much about it.
But when I try to create a task, save a To Do, or any other similar option, I am still getting this error message. This is highly unacceptable. With having to manage 20 different company files in QB, we often need to utilize this function in QB to help us remember important deadlines or specific tasks or reminders that otherwise may be forgotten.
Why are we still dealing with this issue in 2022 when QuickBooks was first notified of it back in at least 2020? I wish I would have investigated the issue prior to upgrading to the 2022 version because I would have likely switched us to a different accounting system.
The support for issues within QuickBooks seems to progressively get worse the more pots they dip their hands into. It's very disappointing that a software company we've used for the last 15 years doesn't seem to priorize their customers like they used to and I don't foresee it getting any better any time soon, unfortunately. I think it's time for us to start actively looking into other accounting software options.
