@JessT wrote:
Hi moonslice2,
What you've read is right. You need to update QuickBooks to get the built-in browser.
But that's not right - I do not need/ want to actively use QuickBooks. I use Quicken now. BUT... I should not have to pay $350/year for a new version of QB Pro Desktop, when all I want is the ability to open OLD files if I get audited - or if I want to return something to the store I bought last year. We were assured that as long as we didn't need to do payroll, pay online, etc. we would still be able to access our QB data.
Then I was told "Don't worry". You can login to your Intuit account outside of QB by going to my browser and logging in there.
BUT...
I just opened a file I hadn't used in a few years, and after it updated the file to match the QB Desktop 2019 software update - it said I had to login to my Intuit Account to continue. Instead of logging into Intuit through the popup window (which uses QB Internet Explorer 11) - I went to my browser outside of QB and logged into my Intuit account like QB team said I should.
But... QB 2019 still wouldn't open. It was still forcing me to login to Intuit account directly through QB in that pop-up window.
So this is still a big problem. If IE 11 stops working because QB no longer supports it or if I get a new PC which won't allow install of IE 11, I'm very worried that QB 2019 Desktop will no longer function - even though supposedly QB isn't connected to the internet anymore. But of course it is connected, as it forces me login to Intuit directly through QB popup window.
Please get Intuit to revise this issue so QB doesn't try to force us to login to Intuit through QB, as that may/will stop working.
Again - I am not using QB anymore (only Quicken) but I need access to OLD files if/when I get audited, or have to return an item to a store, etc.
