I understand how removing details can impact your recordkeeping, @AndyZ. I’m here to provide information and ensure this concern gets taken care of.
The recommendation shared by my colleague is a fix, so general journal entries won’t show in your unbilled list. You can transfer the info in the Memo or Description field to keep your transaction details intact.
If the issue persists after trying those fixes, you can contact our support team to check this further. Our representatives have enough tools to determine its cause and help find more solutions.
Here’s how:
- Open your QuickBooks Desktop account.
- Select QuickBooks Desktop Help.
- Click Contact Us.
I’ve added a reference to learn more about reports: Understand reports. It includes several articles that contain instructions to combine, modify and set report preferences.
The Community team is always here to help if you have any other questions or concerns managing your transactions. Just leave us a message. Take care!
