LieraMarie_A
QuickBooks Team

Other questions

Hi.
 

Thank you for bringing up this matter to us. I understand how you feel about this issue when getting the latest release updates, and I'm on your side here. I also appreciate the workaround and insights you've shared.

 

I recommend contacting our Customer Care Support team to get updates about the investigation. They can take a closer look at your case and provide information about its current status.

 

Here's how:

 

  1. Select QuickBooks Desktop Help from the Help menu.
  2. Click Contact Us.
    QBDT HELP.JPG
  3. Type in a short description of your concern, then Continue.
  4. Choose a way to connect with support.

 

For more details about our support availability, refer to this article: Contact Support

 

Please update me on how it goes. I want to make sure this matter is resolved. Thanks again for reaching out to us. Take care!