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I've got just the answers you're looking for, newyorktutor.
Unpaid Pledges may appear on the Statement of Activity depending on whether it was run in Accrual or Cash Basis. Accrual Basis assumes the revenue is made on the day the Pledge is created, whereas Cash Basis will count revenue on the day the Payment is received. We offer a detailed guide on Cash versus Accrual accounting that you may find helpful.
Additionally, here's a link that'll help you manage customer-related tasks. Just look for a topic that'll fit your concern: Sales and customers.
You can always leave a comment anytime below if you have other questions about pledges. I'll be around for you. Take care and have a wonderful day ahead.