I, too, am having this same issue. This started after QB changed how it handles the admin setup with a recent update (which I hate). I have 40+ company files in QB Enterprise, server based. It's happened today multiple times in 5 of my files, so no way that all 5 are corrupt - suddenly. This is an intuit issue that needs to be fixed! I have a new staff member starting on Monday and I need to set her up as a user in 5 different company files, and I can't get the files to open, or stay open long enough, to add her.
This all started with the most recent update, where QB changed this admin/intuit id setup. I believe it has something to do with QB now loading all the intuit id info when each file opens - Intuit is forcing this intuit id on us and our teams, which adds no value to me - it adds longer response times, and issues like this. Now, with this admin update, I can no longer have separate admin and day-to-day user login names because each has to be assigned a separate and unique email address to login. For 30+ years, I have setup a user named "admin" and a user named "Susan". I want them to be separate. I can no longer set them up separately on new QB company files, because intuit now requires the admin to have an intuit id, and that intuit id's email cannot be the same as another user. Ridiculous! and I have to believe this file shutdown issue is related - it is only happening in my older existing files where the admin user is setup separately as "admin". Intuit, FIX THIS!
and yes, I was able to login to the sample file just fine. I don't need the sample file, I need to access the admin user on all 40+ of my company files!
