Here is the info that Right Networks gave me:
Scheduled Reporting is not supported in our system due to a large list of requirements that are not feasible in a hosted environment, as the feature was designed with many constraints. For example:
To use the feature:
•The Windows user needs to have Administrator privileges, which we cannot provide, for security reasons.
•The Program must be run as Administrator via the right-click function for first use, or UAC needs to be set at “Never Notify.” - which we cannot allow for security reasons.
•The Windows user must be a local, non-roaming profile.
•Only one edition of the year of QB being used can be installed on the machine running QuickBooks (i.e. if Premier and Enterprise are both installed the feature will be unavailable).
These points directly contradict the way our environment operates and as such, without Intuit completely reworking the way the feature functions, Scheduled Reporting will NEVER work in Right Networks.
Other conditions not related to the Task Schedule are:
•The file cannot be open in Multi-User mode at the time of the scheduled event.
•The Company file must be set to use Outlook or Webmail and not the QuickBooks Email Service.
•If using Outlook, it must be open at the time the scheduled report is sent.
•The user cannot have another file open at the time of the schedule (although QuickBooks can be closed).
•The computer cannot be in sleep or hibernation mode.
I hope this sheds some light on the issues.
