Hi there, cbcavnar.
We appreciate the time you've spent in reaching out to us, We want to make it up to you by making sure you get the help you need with your master admin transfer request.
After sending the request to be the primary admin or contact for a QuickBooks account, you'll need to submit additional documentation to verify that you have rightful ownership or access privileges for the account. You will receive an via email with the status of your request.
If you didn't receive one, I'd recommend still contacting our Customer Care Team so we'll be able to follow up on your case. here's how to connect with us:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect.
I'm also adding this article to learn how to manage your accounts, products, contacts, billing , and user ID access: Change, manage or update your Intuit account with CAMPs.
Feel free to drop me a reply below if you need further assistance. I'm more than willing to lend you a hand.
