Hi there, @gggross.
I recognize you want to revert to the previous set-up of your company in QuickBooks Desktop. I'm here to provide information about the topic.
The software developer will release updates for QuickBooks regularly, adding new features and fixing bugs and issues with previous versions. While there is no way to remove these updates automatically, you can manually remove them by uninstalling and reinstalling the software.
Furthermore, I suggest updating your Windows to meet the system requirements to have a better experience in navigating files. For now, this the best option we have for regaining access to your company.
Learn what your computer requires to provide the best QuickBooks Desktop experience in this article: System requirements for QuickBooks Desktop 2020.
In addition, to ensure that your Windows 7 PC is up to date with the latest Microsoft Windows updates follow the steps below:
- Click the Start Menu
- In the Search Bar, search for Windows Update
- Select the Windows Update from the top of the search list
- Click on the Check for Updates button. Select any updates that are found to install.
You can always count on me if you need more help with your company files or with QBDT. Keep me posted by tagging me in your reply. Keep safe and have a good one!
