Thank you for joining in, @Boatrenter. Let me guide you in resetting your user name and password in QuickBooks.
At this point, we need to verify your identity to protect your account. I'd recommend reaching out to our Online Support team. They can help update your login information so you can get in successfully.
Here's a link that will guide you in fixing common sign-in errors in case you'll encounter one in the future.
Keep in touch if you have more concerns. We'll respond as soon as we can.
