I am sorry to say, but QuickBooks' customer service is pathetic. As per your suggestion, I reached out to the technical support team.
The guy on the chat told me that my QuickBooks Desktop Pro 2021 is outdated and he can't support me. Although he offered a solution to me to upgrade to QB 2022.
I then called the tech support instead of chatting with them. Person on call asked me to repeat same steps that I had already done. When QB still crashed, he said he will have to escalate the issue to experts. He then hung up on me. Now, I don't have a case number to follow-up. And I am afraid, if I call again, I will be wasting couple of hours going through the same diagnostic steps.....
