frustratedwith-quick-books
Level 2

Other questions

After getting all of our accountants new workstations, now the problem has returned. Getting new reports of Chrome, Outlook, and Excel crashing today on opening company files. No error messages; applications simply crash when you try to open a company file (of which we have many, so they are going in & out of company files frequently).

 

Chrome lets you restore tabs that were open, but many times Excel won't allow recovering any files that were being worked on. This problem is wasting time and hindering productivity for our user's.

 

I've been struggling with this issue for over a month with no solution. QB support called me two weeks ago to "investigate" the issue, and I have not heard back. This is getting very old.