Hi there, azpcp and PaperPusher.
It seems that all the possible troubleshooting steps have already been shared in this thread. Since the issue still persists after running the QuickBooks Tool HUb, I suggest contacting our technical support so we can further check your setup and investigate the issue. Here's how to connect with us:
- Open QuickBooks.
- Go to the Help menu, then choose QuickBooks Desktop Help.
- Select Contact Us, then enter a brief description of your issue.
- Click Let's talk, and then choose a way to connect.
Also, if you need some resources or answers to frequently asked questions, you may browse some topics from our Help Article page.
Feel free to reach out to me again if you have any other concerns or further questions. I'll always have your back.
