Other questions
Thanks for following up with the Community, Sarasota Classic Car Museum. I appreciate you performing our recommended troubleshooting steps throughout this thread.
On June 10, 2022, all supported versions of QuickBooks began using Intuit's new custom browser. This way, there's no need to rely on compatibility with third-party web browsers, such as Internet Explorer or Microsoft Edge.
Since your books continue crashing after troubleshooting with the Verify/Rebuild utilities and QuickBooks Tool Hub, you'll want to get in touch with our Customer Care team directly. They'll be able to pull up your account in a secure environment, conduct further research, and create an investigation ticket if necessary.
They can be reached while using QuickBooks.
Here's how:
- In the top menu bar, go to Help, then QuickBooks Desktop Help.
- Click Contact Us.
- Enter a brief description of your issue in our Ask a question (or tell us what's wrong) field.
- Press Continue.
- Select We’ll contact you for a callback or Message Us to start an instant messaging session.
Be sure to review their support hours so you'll know when agents are available. They can also be reached through our website if you're unable to contact them through QuickBooks.
Please feel welcome to send a reply if there's any questions. Have a lovely day!
