r_sotojr
Level 3

Other questions

As an IT person I can tell you they haven’t given a single fix in this thread, just the old “clear your cookies and cache” to buy time while they figure out what went wrong on their R5 update. It’s very obvious where the problem is, they just don’t know how to fix it. 

they knew Internet Explorer 11 was being discontinued a looooong time ago, yet they failed to prepare.