thatsarachick
Level 1

Other questions

Leizy... my issues aren't with Square. I've contacted BOTH Square AND Qb help. Neither can answer the questions I have. I've spent HOURS
on hte phone with them with no success. I understand how the cash transactions get imported although I'm really unhappy with the change Qb made
to that process in the recent update. (Previously, they came in and I could just click "match" on the deposit, it would bring up transactions & I'd match.
NOW... I have to go into all the imported transactions from Square, in the app, and "Accept" each one. I tried accepting them all at once but I get an error
with no explanation. The most I can "accept" at a time are one day's worth. So, it literally took HOURS to accept all the ones I was behind on).
Now, I think I can go ahead & match those cash transactions to the cash deposits..
The bigger issue is how the credit transactions get imported and categorized in Qb. Specifically, how the square fees are now getting routed, AND
that I'm am making a payment on a loan from Square and so a percentage of every sale goes towards that. I can't seem to find how those are getting into
Qb (or if they are) and how to make sure everything is getting into it's proper account.
Sooo.... I'm assuming it's just lack of knowledge on my part but since not even the Qb help people can answer those questions, I'm hoping there's a true
expert out there who can help me navigate this.