Cardpeople
Level 2

Importing from Excel to Cycle Count

I am using cycle count for the first time. Everything runs as it's supposed to as I create cycle count, export to excel, count stock and enter counts in excel, and save. The problem occurs when I try to import the count from excel to quickbooks. I get an error message saying the import couldn't be completed because of one of the following:

Quickbooks or my device isn't connected to the internet.

Session has timed out or login was unsuccessful

There is a problem with the server.

 

My internet is working fine and I have the newest versions of quickbooks enterprise and MS excel.

Please help!