We'll have to fix the error that you're getting first to get you back on track, Wallboard.
Generally, the Bad_pool_caller error means that you may need to revert to the previous configuration of your PC. To do this, follow the steps below:
- Turn off your PC by pressing and holding the power button, then wait and press it again to turn it back on. When you see your PC manufacturer's logo, turn the PC off again. Repeat the process until you see a Please wait message.
- On the next screen, select Troubleshoot, then choose Advanced options > Startup Settings.
- Select the Restart button.
- When your PC restarts this time, you can choose how to start. Choose the last known good configuration.
- Make sure that your drivers are current. In the search box on the taskbar, type drivers, and then select Device Manager from the list of results. In Device Manager at the top, select Scan for hardware changes. Select the Start button, then select Power and Restart.
However, if the issue persists I recommend reaching out to our support team to investigate further. They have the tools to pull up your account in a secure environment. Moreover, to give you more insights about the different data damaged in QuickBooks, I've added this article for your guide: Top Data Damaged Errors in QuickBooks Desktop.
Please get back to us if you have any concerns about with errors you're getting. We're here to make everything covered.
