HLightfoot
Level 1

Other questions

Hi moderator. 

 

I am new to QB's (in a new role from previous IT role) but have immediately identified this issue with sending invoices. 

Previous invoices show as Open (Sent) - and new ones show as Open (delivered) or Open (undelivered) - is this a recent change so statuses will show either of the latter two now but will no longer show Open (sent) ? 

 

How do I log a support call regarding this issue please and to ensure I am updated on progress. 

 

Is there a workaround for now so that we can at least send our customers their invoices ?