It isn't the impression I'd like you to have, @Wallboard.
Things do break, as we all know. But we're here to assist you. To find the resources available to assist you in resolving QuickBooks Desktop difficulties, download the latest version of the QuickBooks Tool Hub (Version 1.5.0.0.). I recommend using Tool Hub on Windows 10, 64-bit.
Here's how:
- Close QuickBooks.
- I recommend the most recent version of the QuickBooks Tool Hub (1.5.0.0).
- Save the file to your Downloads folder or your Windows desktop.
- Note: You can find out the version of Tool Hub you have if you've already installed it. Choose the Home option. It will show in the bottom right corner, or you can view it by selecting About.
- Open the downloaded file (QuickBooksToolHub.exe).
- Install by following the on-screen instructions and agreeing to the terms and conditions.
- After installing, double-click the tool hub icon on your Windows desktop to launch it.
Once done, you can use the Tool Hub as a launchpad for tools you'll use to fix the issue.
If you're still getting the same error, it is best to contact QuickBooks Desktop support. This way, they can investigate further and check the cause of the issue to provide the best resolution.
My colleague suggested backup your files before doing all the troubleshooting steps. When everything is working, you can restore the backup file.
Let me know if you need additional assistance fixing your QuickBooks Desktop issue. Leave a comment below. I'm always here to help.
