Other questions

Hello Connorka,

I understand your frustration about the challenges you experience with your QuickBooks Online company. I'd like to know if you've tried using other compatible or supported browsers with QuickBooks Online? If not yet, please consider following the suggestion below.

Probably, this is a browser-related issue. If that's the case, try using an incognito window. This prevents your browser from storing additional cache files that may be causing you to experience unusual behavior every time you use QuickBooks. 

• Ctrl+ Shift + N (Google Chrome)
• Ctrl + Shift + P (Mozilla Firefox)
• Command + Shift + N (Safari)
   

Then, delete cache and temporary internet files. If it works, you can clear cache and temporary internet files to optimize the browser's performance. It will also help delete the information stored in the cache. Another way is to use compatible browsers with QuickBooks Online. 

Still, yes, calling our Support Team is a great way to easily figure out this issue. They can take a look at your account in detail and check your QuickBooks. You can utilize the Help icon within your QuickBooks Online company.

Let me know how it goes, Connorka. The Communit is always around to help.