Promise3
Level 2

Other questions

So I have done everything that has been advised and ran the hub tool several times. 

 

Plus is I was finally able to connect my email to my QB Desktop. FYI that was not easy! took about 3 hours to figure that one out. 

 

back to my crashing issue!! Today's error messages are " Quickbooks-Unrecoverable Error" {We apologize for the inconvenience. Plese help the Quickbooks team eliminate this issue by providing us with the following information.} with a text box to explain why it came to this issue.. Well I have no other explanation other than the software must be corrupt.  

The 2nd error message said...{ ! The connection to the company file has been lost. Quickbooks must close immediately. any unsaved data will need to be re-entered.} This is beyond frustrating! I have invested over 20 Labor Hours trying to find and fix these crashing issues. 

 

The Solution said it could possibly be they way my QBD22 is setup.. I was on the phone for over an hour in half with a QB rep and she helped me set it up.. How could it be set up wrong if QB's own rep set it up! 

 

PLEASE FIX THESE ISSUES ASAP!! It's costing TIME and MONEY!! We pay a pretty penny for this software and we should not need to troubleshoot it everyday!!!! 

 

FYI this is week 3.5 with this specific issue. I work from this office only 3 days a week and I am only able to work around 15 hours a week for this contractor with his DESKTOP version.. 

 

I work for 2 other contractors and their QBO dose not crash like this! 

 

I would rather 2019's version back it works fine until ya'll changed it!