Other questions
Thank you for joining here and sharing your experiences, @HMGC & @AndersonBPS.
Are you receiving any sort of unrecoverable error message? Let's utilize the QuickBooks Tool Hub to fix this crashing situation. This tool is used to deal with network problems, company file damage, performance issues, etc. First, let's run the Quick Fix my Program tool from the Tool Hub to end QuickBooks processes running in the background.
Follow these steps to download and install the Tool Hub:
- Close your QuickBooks.
- Download the QuickBooks Tool Hub file.
- Open the QuickBookstoolhub.exe file. It gets saved in the download folder.
- Follow the on-screen steps to install and agree to the terms and conditions.
- Click Finish.
- Double-click the icon on your Windows desktop to open the tool hub.
From there, let's run the Quick Fix my Program tool.
- In the Tool Hub, select Program Problems.
- Select Quick Fix my Program.
- Start QuickBooks Desktop and open your data file.
If the program continues to crash, you can follow the additional steps outlined in this article: Solutions for When QuickBooks Stops Working.
Keep me posted on how this turns out. I want to make sure that everything is taken care of.
