KimberleeB
Level 2

Other questions

We have also experienced this...and when it crashes it takes down Excel, Word, and Windows Explorer.  We have had to disable the property that shows file information when "hovering" over a file because when we "hovered" over portable company files (.qbm) it crashed Windows Explorer also.  We continue to have issues with the program itself crashing, or upon opening the program Excel, Word and Windows Explorer crashes.  Our outside tech firm has worked with QB support and while they tried their best (and spent hours of time troubleshooting) there is no solution forthcoming from what I understand.  We did not have any issues with the original version of the program, but each update that we have done has caused more problems than the last.  I certainly hope that someone from the Intuit team takes notice of this...it is costing us time and lost work.