T3chNoid
Level 3

Other questions

INCREDIBLE!  I am trying to lead the QB to a solution but this is like rowing up a waterfall, with one oar!

 

QB uses sendgrid.com for their invoice (and probably other) emailing and they own the three IP addresses that are listed in spamcop. 

 

After nearly two months of this thread being open there has been plenty of time for the QB nerds to contact the sendgrid nerds and get the IPs off of the spamcop blacklist.  Not that hard folks. 

 

TIER 2 -> Go to spamcop.com and put in any of the three IPs and you will see the black listing and can read how to get off their spam list.  Then call sendgrid (who you pay monthly to send these emails) and explain to them how to do their job.  It is not rocket surgery or brain science.

 

But now, for the 4th time today I am explaining this to a Tier One QB support person, sitting on hold for eons and getting NOWHERE. 

 

PLEASE FIX THIS!