Thanks Sarahann. I do not have any issues printing SO, instead my issues are specific fields are not showing up on the custom template. I know this because when I select "Print Preview" certain fields are not there, and when I actually print the template same fields are not there, but the template prints just fine.
In a sales order when I select a template and enter the customer order in the sales order, save and print preview, all the fields show up. But if I go to a SO (and select the new template,) and the SO was entered BEFORE the creation of the new template, certain custom fields do not show up. If I select the new template in the SO and reenter the entire order - all fields show up.
