We recently upgraded to Enterprise Desktop 2022. QuickBooks Workforce continues to give us nothing but trouble. We had hoped upgrading the version would clear up the problems. My payroll updates are up to date. Seemed to start in right after the change from ViewMyPaycheck to QuickBooks Workforce. People that had accounts couldn't access them, some could. Even after sending new invites, not everyone can get in. Some people get the message they have no payroll data in there, which is false. I just read the instructions above on setting up new employee, entering their email address and selecting the box to invite to Workforce. I see no such box on the personal information screen at setup. Once again, I will try chat support and keep my fingers crossed that I get someone that can actually solve the problem without going around and around in typical QB support fashion and wasting hours of my time and getting nowhere.
