I know this hasn't been an easy process for you, @turbo tax. Thanks for letting us know that you’re one of the affected users. I'd like to provide some updates regarding this issue.
We’re aware that some customers that are using the iPad are having issues with the user interface. Our engineers are diligently working towards finding a permanent resolution.
While we are unable to tell when this issue will be resolved, I suggest reaching out to our Customer Care Team. They can add you to the list of affected users, and you'll receive an email notification once an update is available.
Just in case you need tips and related articles in the future about the How Do I steps in QuickBooks Online (QBO), visit our QuickBooks Community help website for reference: QBO Self-Help articles.
Let me know if there's anything else you need help with in QuickBooks. I'll be more than happy to help. Keep safe, turbo tax!
