Thanks for joining the thread and sharing your concern with us, @paula6.
Yes, you're correct. There is an issue within the program where some of our users have a problem using the Tab function.
Our engineers are already aware of this problem and working hard to fix it in no time. If you haven't contacted our phone support yet, I'd recommend doing so. That way, they can provide you updates about the issue as well as if the resolution is available. Here's how:
- Click the Help menu in the upper-right hand corner and click Talk to a human.
- Type in "Talk to a human", then press Enter.
- Look for I still need a human and click it.
- Select Get help from a human.
- Choose between Chat with us, Schedule an appointment, or Have us call you.
You can also visit our support hours page to ensure you'll be assisted on time.
Additionally, here's a compilation of QBO how-to videos that can further assist you in performing your QBO tasks. Feel free to access them whenever needed to serve as your reference.
If you have any other QBO concerns, please leave a reply below. I'm always here ready to lend you a hand.
Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. Stay safe.
