Hi there! I appreciate you for getting back to us! I'll share an insight to help you fix this browser issue with QuickBooks Desktop.
Since the issue persists on your end after following the steps provided by my colleague above, I suggest updating your current browser to the latest version. It's to ensure that this isn't a browser-related issue.
Also, ensure to update your QuickBooks Desktop software is in its latest release. This guarantees you have the most recent features and fixes.
Alternatively, you can also use the repair tool in QBDT to help you fix common errors. Here’s how:
- Close QuickBooks.
- Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub.
- Navigate downloads of your computer and double-click the QuickBooksToolHub.exe file.
- Agree to the terms and conditions and follow the steps as they appear on your screen to complete the installation.
- Once the installation finishes, go to your Desktop screen and double-click the QuickBooks Tool Hub icon.
Then, you can run Quick Fix my program. Let me guide you on how:
- In the QuickBooks Tool Hub, select Program Problems.
- Click Quick Fix my Program.
- Start QuickBooks and open your data file.
For more information and detailed steps for this process, you can check out this article: Repair your QuickBooks Desktop for Windows.
Please let me know if you need clarification about QBDT, or there's anything else I can do for you. I'll be standing by for your response. Have a great day and stay safe.
