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Other questions
RE: So now that you have seen it for yourself, how can we get it fixed?
Well, everybody is going to see it after they patch QuickBooks to R14. I'm sure Intuit will eventually pull their collective head out of the sand and notice the resulting chorus of complaints.
They will also, no doubt, internally come up with an excuse re: why they don't effectively test QuickBooks before releasing updates and then pat themselves on the back for doing a reasonably good job, remembering how very hard they worked fixing things for us folks.
Meanwhile, folks like us will just have to wait until they get around to fixing it - if they ever do. I'd not hold your breath.