After downloading from bank or credit card, when I go to enter a Payee, as I enter the first few letters, QB inserts an GL Account name instead of a Vendor Name and when I click on the entry to write over it, it reinserts the GL account name and whatever I type next comes after the name rather than replacing it. Next I try going to the Vendor List, copying and pasting the vendor name in Payee, and the system rejects the name. It seems to only want to accept GL Account Names. The Account entry is working correctly.
The work around is to go to the check register and manually enter the payment and once I do that it matches with the originally downloaded entry, but obviously that is more time consuming.
How can I fix this? I've already tried a utility rebuild. I can't tell you how much time this is taking for what has always been a quick and easy issue.
