Hey there again, @PTELanc.
Thanks for coming back and giving some more insight into your issue.
Since you're still unable to see the "Balance Due" field on the invoice when previewing, I suggest trying some troubleshooting steps to help resolve this problem.
Using a Verify and Rebuild tool could help to fully load this information on the invoice. Use the link below to go through the steps and details about this tool:
Verify and Rebuild Data in QuickBooks Desktop
This should do the trick. If not, please let me know so I can determine the best solution for your business. Take care!
