wsj333
Level 2

Other questions

Good info - not reassuring, but good to know.  :)  Thanks so much!  

 

Call Attendant means that we have an automated message that people get when they call in here, and then they can choose to dial an extension, etc.  Because QB uses an auto-call feature when calling us back (instead of having an actual person call back), if their auto-call doesn't get a real live voice, it disconnects.  How convenient.