AlexV
QuickBooks Team

Other questions

Hello L10N!


Thanks for joining this thread. I'm here to help you in fixing this display issue with your QuickBooks Desktop.


First, I'd also suggest updating your QuickBooks Desktop. This is to ensure that you have the latest patches and fixes. You can find the steps here: Update QuickBooks Desktop to the latest release.


Second, let's check and verify that you're using a compatible operating system, hardware, and other requirements for a better QuickBooks Desktop experience. This is the common reason why we encountered unusual behavior when using the software. Check these links to see the system requirements depending on the version you're using:


If this issue persists, it is best to uninstall it, then reinstall it. This will not affect your company file and can fix any company file issues. Make sure you have your license number handy cause you'll need it when you reinstall the software. Please follow the steps in this article: Clean install QuickBooks Desktop.


Lastly, here's the link to learn how to use one of the tools you can use in fixing issues in QuickBooks Desktop: Fix company file and network issues with QuickBooks File Doctor.


I'm more than happy to work with you again if you have other concerns. Want to record invoices or other sales transactions? Let me know and I'll get back to you again.