Rea_M
Moderator

Other questions

I'm here to guide you on the actions you need to help take care of this matter, @Kimg77. This way, you can seamlessly utilize Google Chrome and QuickBooks Desktop (QBDT).

 

Have you performed the recommend troubleshooting steps shared by my colleague above? If you haven't yet, I would encourage you to do so. The QuickBooks Tool Hub scans your QBDT program for any issues and fixes them for you. 

 

If the issue continues, I'd recommend contacting our Customer Care team. The Community is a public forum, and we'll need to collect some personal information to pull up your account. They can create a case to trigger an investigation and get the issue fixed in no time. Here's how:

 

  1. Go to Help, then select QuickBooks Desktop Help.
  2. Select the Contact Us button.
  3. Enter a brief description of your concern in the What can we help you with? field and click Continue.
  4. Choose a way to connect (Chat or Callback).

 

Also, to further guide you in managing your QuickBooks account and business's growth using QBDT, I'd recommend checking out one of out Help pages: QuickBooks Support Website. It includes QuickBooks help articles, Community discussions with other users, and video tutorials, to name a few.

 

Let me know in the comments of you have other browser concerns and questions about managing your QBDT company file. I'm always ready to help. Take care, @Kimg77.