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Other questions
Has this issue actually been fixed? It is only letting me use 1 default message each for Invoices, Purchase Orders, etc. and gives me no option of selecting a different message based on different needs.
I'm using QBD Enterprise version, which supposedly has all the bells and whistles.
Example of the need for multiple e-mail templates: Requirements/Instructions of a Deposit Invoice may be different than a Progress or Final or Change Order invoice.
For PO's, we have Vendors who supply product only and Subcontractors who do site work. Instructions to and requirements of them are VERY different.
I end up having to put all scenarios in the single templates and then editing the messages every single time I e-mail them out of QBD. It doesn't even allow highlighting or italics to create emphasis. If I were to send them out of Outlook where I can have unlimited templates then I lose the ability for the customer to pay online with the link.
Very frustrating and inefficient ongoing issue.