DivinaMercy_N
Moderator

Other questions

Hi there, @bevbaf

 

I would feel the same way if I spent too much time working on a process that used to be easy. With that said, I'll take this opportunity to provide some information about the tabbing issue in QuickBooks Online (QBO).

 

Currently, there's an ongoing investigation for having a problem using the Tab function in any transactions. To link your account to the list of affected users, I recommend reaching out to our Customer Care team. This way, you'll be able to get updates about the issue as well as if the resolution is available. Here's how:

 

  1. In your QBO account, click the Help icon.
  2. Then, choose the Search tab and click Contact Us.
  3. From there, enter a brief description of your concern.
  4. Next, select either Start a chat or Get a callback to interact with a live support agent. 

 

You can also visit our support hours page to ensure you'll be assisted on time. 

 

Additionally, here's a compilation of QBO how-to videos that can further assist you in performing your QBO tasks. Feel free to access them whenever needed to serve as your reference.

 

If you have any other QBO concerns, please leave a reply below. I'm always here ready to lend you a hand.