@azpcp wrote:
I requested another call, I did not mention the previous conversation as I didn't want to influence what I would get told. She told me the complete opposite. She told me that I could get a pro-rated refund on my current payroll subscription and that the software purchased from any 3rd party seller is indeed supported the same as if I purchased it directly from Intuit. I would have spent around $800 more than necessary if I would have listened to the first rep. I am going to request a call again today and speak to a 3rd person, I feel I need to verify before I purchase anywhere, since when purchasing downloadable software you can not get a refund.
@azpcp
This information is correct. But if you encounter any problem during activation of your license for the first time, you must resolve it with the said third party seller.
