Other questions

Hello @rwaife,

Thank you for dropping by here in the Community. I'm here to help you with your concern about filing federal forms in QuickBooks Desktop.

The ability to get the password back is unavailable. When you upgrade a payroll subscription, our system will require you to re-enter this payroll information for security purposes.

I suggest contacting the IRS E-File Help desk to retrieve your 10-digit pin. You can use this article to view the contact information (scroll down to Federal e-file/e-pay PIN is incorrect): Handle payroll e-file and e-pay rejections.

Once you have the details, add them back to QuickBooks. Please make sure to put a checkmark on the box beside Remember my information for next time to avoid entering each time you file forms (see screenshot below).

Additionally, I've attached a link you can use as a reference on how to check the filing status of your forms in QuickBooks: Check e-file or e-pay status in QuickBooks Desktop Payroll Enhanced.

Drop me a comment if you have additional questions related to payroll, like the electronic filing in the Desktop version. I'm always here to help. Take care.