This isn’t the kind of experience I want you to have when emailing your invoices, JS-USWT.
Let me share some information about the Level 3 data pop-up message. Then guide you in the right direction on how to handle this one.
Level 3 data are line-item details about a credit card purchase such as items, quantity, and other order info. This level of data is only shared when you process a commercial card and sends the detailed information to Visa and MasterCard.
For additional information, you can read this article: What merchants need to know about Level 3 data processing. It contains a table of examples of Level 3 data and their corresponding description. You’ll also see answers to common questions about this QuickBooks Payments feature.
Our goal is to make QuickBooks the go-to software for small business owners and we're always looking for ways to improve it. You can let our product engineers know that having the ability to turn on or off the Level 3 data pop-up window is a great idea. This allows you to email invoices without seeing the message.
Here’s how:
- In your company file, head to the Help menu at the top bar to choose Send Feedback Online and Product Suggestions.
- This action will open the QuickBooks Feedback window.
- From there, click the Type of Feedback drop-down to select Product Suggestion.
- Press the Product Area drop-down and choose Product Suggestion.
- Click the Product Area drop-down and pick the correct topic.
- Type your product suggestions in Here is my suggestion box.
- Fill in the remaining fields.
- Click Send Feedback to submit.
For future reference, the following link contains topics that will guide you on how to create a refund request, fix card reader issues, process customer payments, and manage your payments account: QuickBooks Payments FAQ.
Keep me posted if you still have additional questions or concerns about Level 3 data processing. I’ll be glad to get this taken care of for you. Have a good one.
