I can see that it's a duplicate post, @mandy.
My colleague JoesemM already shared her answer to your concern about connecting ABSA bank to your QuickBooks Online account. You can check out her response through this link: https://quickbooks.intuit.com/learn-support/en-za/manage-your-account/absa-bank-link-is-broken-error....
The QuickBooks Community team is always here to help if you have any other concerns or follow-up questions. Have a good day!
