JonpriL
Moderator
Moderator
‎August 22, 2022 09:08 AM

Other Questions

Hello there, @usercaltexlinmeyer.

 

I'll make sure to help display your list of products and services while using QuickBooks Online (QBO) mobile app.

 

Let's perform a few troubleshooting steps to determine why your products and services are not showing and resolve it accordingly. One of the possible reasons causing this problem is the cache stored on your app and/or device.

 

Let's remove the temporary cache in and outside the program by following the steps below:

 

The QuickBooks mobile app:

 

  1. Go to the Hamburger icon.
  2. Select Settings.
  3. Click Refresh Data.

 

For Android devices:

 

  1. Go to Settings.
  2. Under App Manager, select your QuickBooks App.
  3. Click Clear Cache.

 

For IOS devices:

 

  1. Go to Settings.
  2. Under General. select Storage.
  3. Select your QuickBooks app.
  4. Click Offload App.

 

Now that we're able to sync your data and display your list of products and services, here's an article to read so you can get the best experience while using the app: QuickBooks Online Access for Mobile Devices.

 

I'm also adding this article for all the features and functions of QuickBooks Online, you can log in to any of our supported browser versions and use this reference for guidance: Help Articles in QuickBooks Online. In this article, you're able to read subtopics that will describe how a feature is used and how to accomplish tasks related to its functions.

 

I've got you covered if you have other questions aside from working with your list of items in QuickBooks using the mobile app. Use the Reply option below to leave a comment and don't forget to include my name, @JonpriL. Take care always and stay safe!

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