If that is the case it's actually just a ridiculous approach, if the features aren't working properly and need to be fixed then I understand the need to disable certain facilities but otherwise this honestly doesn't make any sense and is highly counter-intuitive to servicing customer needs. If you want to discontinue products then that's fine but I think this needs to be communicated better, especially the intention to disable services which streamline the migration process. The CSV file import is anything but simple and easy. The amount of information I need to edit in the tables is about as much work as just capturing every customer and every transaction again.
