Thank you @SarahannC for your comprehensive reply. I'll follow the steps you've set out in your reply and view the content in the links you've provided. The bank transactions in my QB account are manually uploaded only. I don't make use of automatic connections facility.
What I omitted from my original post, which in hind sight I should have included, is that two payments for customer invoices have differences due to foreigh currency.
Example: Invoice 1001 to Customer A was for a total amount of EURO8820. Upon receiving payment from the customer, the bank e-mails me a remittance advice which specifies the payment received.
(Our bank's currency is USD)
In the bank account we received USD 9882.39 The remittance advice sets out the amount received in EURO as EUR8805.
In QB, how do I account for the EURO 15 that was short received?
I presume that I'd need to get this right before I'm able to properly balance the bank account in QB with the actual bank balance?
Best,
Marja
