koreamarket
Level 1

Other Questions

Thank you so much for the reply. I really wasn't expecting any reply, hence I didn't really bother to explain the whole situation.

 

No there is absolutely nothing wrong on my side. I know my username and password correctly.

I can log in to my account manager and I can even 'log in' to my Quickbooks Online.

It just when I 'log in' it says 'something went wrong, please contact support if issue persists'.

I contacted support, no reply other than the team is working on it for 8 days ago.

 

One support person however did comfirm that there was an internal software issues related to billing when the trasnfer of billing happened.

 

So please do not tell me to clear cache or get the password right, etc.

You guys really need to fix your system. I've been locked out for 8 straight days now and I even submited tax late and incurred penalties because of you guys.