Other Questions
I'll be there to help you get through it, @Cassandra5.
I appreciate you for manually adding transactions on your own. I understand how important it's to connect the bank to QuickBooks Online. Let me provide you some details about the error message and some workaround. Thus, you can update the transaction in your account speedily.
The Standard Bank error 155 means that your Financial Institution (FI) isn't allowing QuickBooks to connect and retrieve your data. Our engineers are still communicating with your FI to follow up when they're going to re-authorize the connections. For more details, visit this article: Fix bank error 155.
With this, I'd recommend contacting our Customer Care Team. They can add your account to the list of affected users. To reach them, please follow the steps outlined by ShiellaGraceA above. Also, our live agents are available M-F, 8:00 AM to 6:00 PM, SAST.
Rest assured that once the connection is re-established, QuickBooks will notify you by email. You can also contact your bank to ask for updates or further information about this matter.
As of the moment, I'd suggest you continue with the manual upload of the transactions. Let me help you work that solution out for you.
Here's how:
- Go to the Banking tab, then choose For review.
- Locate and open the downloaded transaction.
- Pick the appropriate VAT on the transaction.
- Click Add.
Feel easy to click these links below on how to modify transactions in your register, reconcile accounts, and resolve other banking errors in QuickBooks.
I'd be pleased to listen if you have other problems with your account. Keep your life safe and fit, especially during this pandemic.
